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How 8bd7 Handles Your Personal Information

When you open an account with us, you share information we take seriously — your name, contact details, and the payment methods you use like bKash, Nagad, and Rocket.

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8bd7 How 8bd7 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to see what data we hold, ask for a correction, or request deletion of your account information, we have three ways to get in touch. We aim to respond to privacy-related requests within a reasonable time. For anything involving your bKash, Nagad, or Rocket wallet details specifically, reach the support team directly so we can handle it through a verified channel.

Team online

Live Chat

Open the chat widget from your account dashboard. A support agent can pull up your data record and walk you through any privacy request during chat hours.

Email Support

Send your request to our support email address listed in your account settings. Include your registered mobile number so we can verify your identity before acting.

Account Settings

Some changes — like updating your contact number or reviewing linked wallet details — can be made directly inside your account profile without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across every page where data moves — login, deposit, withdrawal, and account settings. Cookies on 8bd7 are used to keep your session active between pages and to remember your preferred payment method so you are not re-entering your bKash or Nagad details every visit. You can clear cookies from your browser settings at any time, though doing so will log you out. We retain your account data for as long as your account is active. If you close your account, we keep transaction records for the period required by applicable regulations, after which they are deleted.

SSL Encryption

Every login, deposit and withdrawal page runs over SSL. Your bKash PIN and Nagad account details never travel unencrypted between your device and our servers.

Cookie Use

We use session cookies to keep you logged in and to remember your chosen wallet. Functional cookies only — we do not use advertising trackers that follow you off-site.

Data Retention

Active account data is held while your account is open. After closure, transaction logs are retained only for the period required under applicable rules, then permanently removed.

Access Requests

You can request a copy of the data we hold about you at any time. Submit through live chat or email with your registered mobile number for identity verification.

What You Actually Want to Know

These are the questions we hear most often about how we handle account and payment data. If your question is not here, reach our support team through live chat or email and we will give you a direct answer.

We record the wallet number you use for transactions so we can process withdrawals and match incoming deposits. We do not store your bKash or Nagad PIN at any point.

Yes. Contact support via live chat or email with your registered mobile number. We will confirm your identity, then process the deletion request within the timeframe required by applicable rules.

Only payment processors handling your bKash, Nagad or Rocket transfers, and security partners reviewing unusual activity. We do not share your data with advertisers or unrelated third parties.

We log your device type, browser version, IP address and the pages you visit. This helps us fix display issues and keep your mobile session secure without storing anything unnecessary.

Transaction records are kept while your account is active and for a limited period after closure, as required by applicable regulations. Once that period passes, the records are permanently deleted.

Yes. Submit a data access request through live chat or the support email listed in your account settings. We will verify your identity and provide a summary of what we hold.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.